Frequently asked questions
Who is SnapSite best suited for?
SnapSite is specifically designed for business owners who want a simple to use, yet powerful online experience for customers, but does not have the time to spend learning how to use a website builder platform.
I LOVE my new site! What's next?
The site is yours to use, edit and update using the full suite of tools available in our administration dashboard. Your website will remain online as long as you maintain your account with SnapSite. You can cancel at any time.
What if I'm not 100% happy with the site you created?
After presenting your initial website, you will be allowed one round of revisions by our team. These revisions can include updated content, updated color schemes, and image updates. Additionally, you will have our full suite of tools available to you as well as the Divi page builder to edit and customize your website with ease.
How is SnapSite different than Wix or Squarespace?
Unlike other website builders, we design and develop your initial website for you. There is no need to waste time and money learning how to use the page builder just to get started. We also offer a lower cost than the other options out there.
Is it possible to upgrade my account?
Absolutely! Once your site is complete, if you decide you'd like to upgrade to a higher tier, you can easily do so from your account dashboard.
What happens if I don't want my website anymore?
You can simply cancel your account at any time. There are no long term contracts or commitments. Once your account is cancelled, your website will be removed from our system and no longer available on the web.
Will my website really be ready in a week?
Yes! We’ll build your website for you in a week. We strongly believe in the quality of our work and we know you’ll never regret taking the first step to building or improving your business online.
Can I use my own site url?
Absolutely! You can map your own custom domain directly from your SnapSite Dashboard.
How is SnapSite different than hiring a designer and developer myself?
We estimate that we save you approximately 50 hours by creating the first template for you. Nobody gets it right first time, even with a designer and developer. We fast track that learning process and give you something to edit instead of building from a blank canvas
Can I move my website to my own hosting account?
Since SnapSite websites utilize the Wordpress Framework and the powerful Divi Page Builder, it is possible to move your site to your own hosting account. Our team will be able to assist you with this process. Additional charges may apply for this service. You must be utilizing Wordpress and the Divi page builder in order to migrate your website to your own hosted platform.
How secure is my payment information?
SnapSite is fully secure and utilizes the latest AES256 encryption on all credit card transactions with a direct integration to the Stripe payment gateway. Alternatively, if you prefer to use the PayPal checkout option, your full transaction takes place within the secure PayPal framework.
When will I be billed?
Your billing will not begin until your trial period has expired. Once your trial expires, you will be billed monthly or yearly depending on your selection option when you signed up. You can change your billing plan any time from your account dashboard.